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Getting Started

  • Getting Signed Up Quickly
  • Getting Started Step-by-Step Guide
  • Backing up and Syncing Files
  • How to back up from the MyVault desktop
  • How to back up from the MyVault website

Sharing, Archiving and Versioning

  • How do I share a folder?
  • What is archiving, and how do I manage my archives?
  • What is versioning, and how do I manage my versions?

Getting Signed Up Quickly

This guide will lead you through the signing up process.

  • Step 1: Selecting a plan

    Go to the plan page. and determine which plan is best for you. Learn more about Home and business plans by clicking on the respective "Learn More" button.

    For limited storage needs, click on sign up for Starter plan for just 99c per month. For more extensive needs, and mostly for home use, choose one of our home plans. To use MyVault for business purposes and if you need sub-accounts for colleagues and employees, choose one of our Business plans.

    The best guideline for choosing a plan is to choose a plan based on how much storage you expect to use. If you are using it for business purposes, the number of sub-accounts and some other features also plays a role.

    Plan page 43bb5038269995bccff989f814f649f13220b797ffd65c75a72d5362df8da4c9
  • Step 2: Complete the Signup Form

    After selecting the plan that suits your needs, get your 30-day free trial vault by clicking the button next to the plan you want. You will be taken to the following sign-up page

    Signup page 5b8fbd6450bfef0d0d955bc5fcfe1c0915225b340018ebcdc92e9e93ef2f965b

    Fill out your details, making sure to select a secure password. Click on next.

  • Step 3: Complete the Payment Information

    Your account has already been created as is waiting for you. All you have to do is complete the payment information and click on the "Create Subscription" button. You may also change the plan you want on this page.

    Payment details f885dab445f271efbd0ec34b8932682a90ebaf8fa397043c62e94f335cde3629
  • Step 4: Download the Application

    After completing step three carefully, you should get a pop-up message allowing you to download the app onto your PC/MAC. Click on the appropriate button for you. If you did not get the pop-up message, click here

    Completed signup download a430e79a866216c1746dc05951917c509780b7b270bb005dc801d11c50d9615f

    Click on the appropriate button to download the app.

  • Step 5: Install the App

    Open up the downloaded app and follow the installation instructions. For more help on getting started after this point, go to Getting Started Step-by-Step Guide

Getting Started – Step-by-Step Guide

This easy to follow guide will help you through the setup and installation process. Note that you have to have signed up for an account before you can use the software as the software requires a valid account.

  • Step 1

    Sign up for an account. If you already have one, go to the next step. If you need help signing up for an account, click Getting Signed Up Quickly. To sign up for an account click on the image below to select a plan type to suit your needs.

    Plan page 43bb5038269995bccff989f814f649f13220b797ffd65c75a72d5362df8da4c9
  • Step 2

    Download the MyVault® app on your PC/MAC from here. If you have already downloaded the app onto your computer, go to the next step.Download page 23f503447196d3657541ad0640a595e24cedd2f4db1db991376824ae2d519690
  • Step 3

    Install the MyVault® app on your PC/MAC. Do this by opening the downloaded file and following the on screen instructions. Grant permission for MyVault to open/operate on your system (this is automatically requested by your system).
    Mac users may need to do the following: locate the download in Finder. Right click the downloaded file and click on open. Grant any permissions necessary for MyVault to function.
  • Step 4

    Open the installed MyVault application on your PC/MAC.

    Installer on a Mac
    My vault installer intro c175b27d3cd0240cab63f67f24adbe7830bac74afa6bf26af3c03e1fab18be52
  • Step 5

    Sign in using your email and password created when you signed up for an account (Step 1)

    My vault installer login
  • Step 6

    You are now ready to use your MyVault vault to backup, sync and share your documents. For more information on backup, sync and share functions, click here.

    Mac Folders
    My vault mac folders 03bfdc41d2eeddfb053787260df80ddd4c3784b83c1bf958f214419b9979d7fa
    Windows Folders
    My vault win folders 72d8121e2fbda5f5c7dc0ea7044d2cfb74191959765b3805cd2963f5a0827b2e
    To backup a file/folder, drag it to the backup folder. To sync a file/folder, drag it to the everywhere folder.

Backing Up and Syncing

After installing the MyVault software, your computer has a MyVault® folder. Inside the MyVault® folder there are two folders and a PDF file. The PDF file is a quick guide to how to start using MyVault®. The two folders are named “Backup” and “Everywhere.” If you have not yet downloaded and installed the MyVault vault onto your computer, click here to download it.

Windows Folders
My vault win folders 72d8121e2fbda5f5c7dc0ea7044d2cfb74191959765b3805cd2963f5a0827b2e
Mac Folders
My vault mac folders 03bfdc41d2eeddfb053787260df80ddd4c3784b83c1bf958f214419b9979d7fa


To backup a file or folder, drag it to the “Backup” folder. To sync a file or folder, drag it to the “Everywhere” folder. The difference between backing up and syncing is explained below.

  • Backing Up

    For files that you want backed up but that you don’t want to sync to all the different devices on which you have installed MyVault®, use the “Backup” folder. This option is useful for files and folders that you only need on one device (e.g. work-related files on a work computer) and not on all your devices. Of course, these files may still be accessed and managed by you at any time from any device by logging into MyVault® website.

    Backup image 97c45eb9c836af1d8d741c615ffe9730093b37b13d63314db8a0b0e418a6a861

  • Syncing

    For files that you want to synchronize between all your devices, use the “Everywhere” folder. This option is useful for files and folders you would like on all your devices, such as music, pictures, or even work-files when you work off multiple devices.

    Sync image 9f363f1495248f75304cb10d2ea42a03bf4d065594f8b0751a80cb66060816b9

Back Up from the Website

The easiest way to back up is by dragging files and folders that you want backed up to the "Backup" folder in your MyVault folder. If you would like to manually set the folder over the web you can do so as follows.

You can backup and sync your files from the website, or from your desktop. This guide shows how to do it through the web-portal. To learn how to do it through our desktop application click here .

  • Step 1: Login

    Log in to your MyVault Account online by going here and filling in your username and password.

    Login Page

    Myvault login 5fda959bb8b726270387032b134957fb1a0c7b59f19be52752698dac90e50a4c
  • Step 2: Go Inside MyVault

    Click on the MyVault Tab at the top of the page

    Account Page

    Myvault account page a0a5ad4a645cd2211472b92bce804be17ca8f9d2c8b8cdc4cfd4a2f5eb846a4b
  • Step 3: Go to Backup Settings

    Click the "Backup Settings" tab

    Myvault inside page a065524cd9f2872095b426e3affaa2ea0cefa351a0ae73be7b0b3efbea55a6dd
  • Step 4: Manage Your Devices

    Click the "Manage Device Backups" link

    Myvault backup settings 850fd84273f94cccddbd31986dbdb62d3b46d866f947cd90fd09df3cc9b1dc0f
  • Step 5: Add a Backup Job

    Click "Add Backup"

    Myvault manage devise backups a6bfd77faf12ea91f69fa2d1d1a07293a939609d7ed47617def24d4d60f02a76
  • Step 6: Name Your Backup Job

    Give your backup a name and make sure the button next to Enabled is checked. When you've done this, click the "Includes" tab

    Myvault add backup 4995f881d63bbb1e58f3e1387655c95b62af0379cb810fbd29cfd55c5fdb5371
  • Step 7: Select Which Folders to Include; Which File Types to Save

    In the folder box, type or paste in the path of the folder you want to backup. Click on "Add." You can also set what types of files in the folder to backup in the "Extension" box by typing in the extension of the files you want to include. Remember to click "Add" to include them.

    Myvault backup include 8aeb631e8c9f1afa022b6aa188e5784c72a5cbf04856bc976c0358bae7475a26

    You may also add other features such as excluding certain folders, setting archiving and versioning rules and scheduling backups by clicking on the respective tabs.

  • Step 8: Save Your Changes

    Remember to click on "Save Changes"

    Completed Adding a Backup

    Myvault manage backups completed 8147cb089db6f3363bbff54354796c14ff897af689180555cb92a694d5419e2b

Back Up from the Desktop

Backing up your files from the desktop is a simple straigh-forward process. In order to do this you should already have signed up and installed the MyVault application for PC or MAC onto your local computer. If you haven't done this yet, click here for our easy installation guide.

  • Step 1

    Double click on the MyVault icon on your desktop. Log in using your MyVault name and password. If you have already signed in you can go to the next step.

    My vault installer login 8c7fecb09cdf2fbba79cd776ff9a45bee46e5729b6f6c09212f7ae6d472f4ee1
  • Step 2

    During the installation process, a folder should have been created for MyVault. Inside this folder there are two other folders: Backup and Everywhere.

    To backup a file or folder, simply drag it to the Backup folder. On a PC you can also select and right-click on any folder and select to back it up using MyVault.

    To sync a file or folder, making it available to all devices on which you have installed MyVault, simply drag it to the Everywhere folder.

    Windows: MyVault Folder

    My vault win folders 72d8121e2fbda5f5c7dc0ea7044d2cfb74191959765b3805cd2963f5a0827b2e

    Mac: MyVault Folder

    My vault mac folders 03bfdc41d2eeddfb053787260df80ddd4c3784b83c1bf958f214419b9979d7fa
  • Step 3

    You're done.

    You can fine-tune your backing up and syncing, by changing the archiving and versioning rules, by selecting the types of files within a folder to be backed up etc. However, for basic backing up and syncing, this is all you need to do.

Sharing a Folder

Two things before you share a file/folder?

The folder that you want to share has to be inside your "Everywhere" folder. Sharing a file that is only in your "Backup" folder is not possible since, for security reasons, backing up works differently than syncing which is used when sharing files.

To share a folder via MyVault, with another person, that person has to have a MyVault account. This is for security purposes. You may however share individual files easily without having the other person having a MyVault account.

How to share a folder

  • Step 1: Log In to MyVault

    Log in to your MyVault account online by going here

    Myvault login 5fda959bb8b726270387032b134957fb1a0c7b59f19be52752698dac90e50a4c
  • Step 2: Go Inside MyVault

    Click on the MyVault Tab at the top of the page

    Account Page

    Myvault account page a0a5ad4a645cd2211472b92bce804be17ca8f9d2c8b8cdc4cfd4a2f5eb846a4b
  • Step 3: Select Everywhere

    Click on Everywhere

    Myvault inside 41692d4781076ede26db18c29ac605f5e2aa55b4ad99671747e4e64f874de30d
  • Step 4: Select Folder to Share

    Select the folder that you want to share. In the image below we are going to select the "Personal Documents" folder to share with a colleague or friend.

    Myvault everywhere 6de036ce201a4c807795e5093c77fae817468a1c2fc63b70c4a1f5219ce84346
  • Step 5: Start the Sharing Process

    After you have selected a folder, click on "Share Folder."

    Myvault everywhere selected ff4bb9ca9cefc68132a8c86e81e94ef7ed772e6d5d8a1923911772b4290e6c8b
  • Step 6: Enter Collaborator's Details

    On the window that opens, enter the email address of the person or people that you want to share the folder with. The email address has to be for a person who has a MyVault account, otherwise they won't be able to view the folder.

    You can also add an optional message that the person/people will recieve along with their link to the folder.

    Inside share folder popup 954eb92fa38640f770007c29f75968fafe9c8576278b0fccfd80a085f1da2fcc
  • Step 7

    Click on "Share Folder"

  • Step 8

    You're done! People who you've shared the folder with will be sent an email notifying them that you've shared a file.

What is "archiving"?

When you delete a file/folder from a local device (i.e. your laptop, or PC or MAC) it gets marked as “archived”. A file is also archived if you move the file to a different folder or you change the name of the file. Archived files are still available via logging into MyVault® via the web for a time. The time that files are available online after being deleted can be adjusted by setting the rules for archiving (see below). This allows you to undo accidental deletes.

How to set archiving rules?

  • Step 1: Log In to MyVault

    Log in to your MyVault account online by going here

    Login Page

    Myvault login 5fda959bb8b726270387032b134957fb1a0c7b59f19be52752698dac90e50a4c
  • Step 2: Go Inside MyVault

    Click on the MyVault Tab at the top of the page

    Account Page

    Myvault account page a0a5ad4a645cd2211472b92bce804be17ca8f9d2c8b8cdc4cfd4a2f5eb846a4b
  • Step 3: Go to Backup Settings

    Click on on Backup Settings Tab

    Myvault inside page a065524cd9f2872095b426e3affaa2ea0cefa351a0ae73be7b0b3efbea55a6dd
  • Step 4

    Click on Manage Device Backups. This will take you to a list of your backup jobs.

    Myvault backup settings 850fd84273f94cccddbd31986dbdb62d3b46d866f947cd90fd09df3cc9b1dc0f
  • Step 5

    Click on the backup job for which you want to change the rule, to highlight it. Then click on the Edit Job button in the toolbar.

    Inside backup job edit 9134e811f226e253a0eea61d35e7051fa7cb6e1492c1ba831781cc6ceaea7f06
  • Step 6: Go to Archiving Options

    Click on the Archiving tab.

    Inside backup job edit selected e49e77b816db004252b23f85b3fca1242856da92e6cdb15db156fe8dce776b4b
  • Step 7: Set Your Archiving Rule

    You have three major options for archiving:
    1. Remove deleted files from account immediately. Checking this means that anything you delete locally will be deleted immediately from the web. You will not be able to restore it.
    2. Set the number of days that file archives are kept. The default for this is 30 days. You can change the number of days by selecting this option and entering a different value in the value column.
    3. Permanently keep all archives of files. This will keep any file you save, as well as aditions/changes to that file. This is useful if you need to keep a long-term track of all your work.

    Inside archiving 0482b38e21c0624e2e4313d18ba8c74825b97a4fd902a12ad428abe0c6fb93e0
  • Step 8

    Save your changes by clicking on the Save Changes tab in the top left bar. You can also cancel any changes you have made, by clicking on the Cancel Changes tab.

    Important Note: any changes that you make only apply to the backup you selected in Step 5. This allows you the flexibility to set different archiving rules for different files/folders according to your needs.

What is "versioning"?

When you edit a file, you sometimes want to keep track of all the progression of the changes and would like to keep the old file while saving the new file. Versioning makes this process easy. MyVault® automatically makes and keeps versions, and you can set the versioning rules by following the steps below:

How to set versioning rules?

  • Step 1: Log In to MyVault

    Log in to your MyVault account online by going here

    Login Page

    Myvault login 5fda959bb8b726270387032b134957fb1a0c7b59f19be52752698dac90e50a4c
  • Step 2: Go Inside MyVault

    Click on the MyVault Tab at the top of the page

    Account Page

    Myvault account page a0a5ad4a645cd2211472b92bce804be17ca8f9d2c8b8cdc4cfd4a2f5eb846a4b
  • Step 3: Go to Backup Settings

    Click on on Backup Settings Tab

    Myvault inside page a065524cd9f2872095b426e3affaa2ea0cefa351a0ae73be7b0b3efbea55a6dd
  • Step 4

    Click on Manage Device Backups. This will take you to a list of your backup jobs.

    Myvault backup settings 850fd84273f94cccddbd31986dbdb62d3b46d866f947cd90fd09df3cc9b1dc0f
  • Step 5

    Click on the backup job for which you want to change the rule, to highlight it. Then click on the Edit Job button in the toolbar.

    Inside backup job edit 9134e811f226e253a0eea61d35e7051fa7cb6e1492c1ba831781cc6ceaea7f06
  • Step 6: Go to Versioning Options

    Click on the Versioning tab.

    Inside backup job edit versioning a198f6b44339f3ceab10c72c17f4bbb61708a03f59b45b1ae21d6d3a68f9d373
  • Step 7: Set Your Versioning Rules

    If you don't want to keep any versions, click the radio-button next to "Remove versions from account immediately. Remember if you are archiving your files, you will still be backing up the latest edits, you just won't keep copies of previous edits.

    If you wish to keep track of all versions (i.e. of every change you make to a file) select the radio-button next to "Keep all versions in account permanently". Take note that this option, although it keeps track of all versions, can quickly increase the need for space, especially with frequent changes to large files.

    You can set other version preferences by determining how many versions of each file you'd like to keep, and for how long you'd like to keep versions. The default is keeping the last 10 edits/versions of a file, and saving versions for 30 days before clearing them out.

    Inside versioning 8f399fb3d77a47bc91ccb9c1b6c1810a8a765df8a795d24986a9cdce08d70dae
  • Step 8

    Save your changes by clicking on the Save Changes tab in the top left bar. You can also cancel any changes you have made, by clicking on the Cancel Changes tab.

    Important Note: any changes that you make only apply to the backup you selected in Step 5. This allows you the flexibility to set different versioning rules for different files/folders according to your needs.

My Vault ® is the online digital safety deposit box for secure storage of select private data and digital asset management.
Information stored doesn't get shared, distributed, viewed, copied, or monitored by any third party within the bounds of the law.
Backed by einsurance.com.
Insured by Lloyds of London

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